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01-19-2014 05:32 AM
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08-29-2017 09:59 AM
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01-19-2014 09:20 AM
Hi maxbrinson98!
To have a better understanding of your issue, please let everyone know what operating system (Windows XP/Vista/7/8 or OS 10.X) you are using and where you see the error message. That way, community will be able to assist you with suggestions appropriate for your product.
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.
Thanks!
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01-19-2014 11:40 AM
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01-24-2014 02:29 PM
This is a very common problem. I have a CanoScan 9000F and at least once every 5 attempt, I get error code 5,202,54. Sometimes the only way to fix it is to shutdown the PC and start again, sometimes I had to reinstall the driver: a lengthy process! I asked several time Canon to provide a fix but it looks like Help Desks are designed to prevent customers to submit requests to development team, so there was no way to have a patch. I wonder where is the value to have good hardware if the software to use it is so poor. 😞
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06-29-2017 08:25 AM
This problem exists since 2012 and Canon development team continue to ignore it. I still have it and I changed three Canon scanners. The problem is related to the driver. As many hardware manifacturer, Canon demonstrates to be VERY WEAK in software.
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08-29-2017 05:43 AM
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08-29-2017 09:59 AM
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08-29-2017 08:23 PM
Thanks for your help, dejudicibus.
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01-26-2018 01:28 PM
This worked splendidly. Thank you.