09-23-2013 03:18 PM
I just installed the latest driver from your website
I plug or unplug the scanner and I hear the beep because the computer detects a device being plugged in or unplugged
But when I go to Add a device, I cannot see it.
I am running on Windows 7 Professional (64x) on a Dell laptop
Any idea as to why this is happening and how to correct?
12/18/2024: New firmware updates are available.
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