01-14-2020 11:55 AM
My LIDE 110 Scanner won't work w/ Photoshop - but does work directly from program list (Windows 10)
When I try to access it via Photoshop "Import > WIA Support" I get the following message when I try to select a folder:
"The operation could not be completed. The directory name is invalid."
I also get a 2nd message: "Could not complete the WIA Support command because of a disk error."
Like I said, I can work around it by using the Scan option in my program list - but then it's several extra steps to import the picture into Photoshop. Anyone have any suggestions?
01-14-2020 12:18 PM
Talk to Adobe?
01-14-2020 12:25 PM
Nope, not yet - will give it a try. If they can solve the problem I'll amend or delete my posting
01-15-2020 03:27 PM
Don't delete your post, but instead let us know if or how you resolved your problem. You may end up helping someone else in a similar situation.
01-21-2020 07:58 PM
SOLVED! An upgrade from Photoshop CC 2018 to the 2020 version did the trick.
I've another problem with my LIDE 110 though: it's adding very narrow, very light gray parallel lines to to all my scans - any suggestions on that one?
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