05-20-2014 12:58 PM
How do I check my ink levels? I tried the control panel but that did not work.. I know it is there I just cannot find it.
Also, I do not have a computer icon, I am on windows 8.1 and I use 245 and 246 ink cartridges. I ha e a Canon 2500 series computer. Thanks
06-23-2014 12:12 AM - edited 06-23-2014 12:15 AM
Hi jdowns44,
Installing the latest drivers for the printer from the Canon USA website should allow you to view the ink level status from your Windows 8.1 computer. The following link will take you to the initial download page for the PIXMA MG2520 (uses the PIXMA MG2500 series drivers and software):
PIXMA MG2520 Drivers and Software page
Once on the initial download page for your model, please do the following:
1. Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.
2. Next, please click on the red arrow next to the "DRIVERS" section and click on the FULL DRIVERS AND SOFTWARE PACKAGE file. When you do, a red DOWNLOAD button will appear. Please click on the checkbox below the DOWNLOAD button, then click the red DOWNLOAD button to begin the download. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.
Once the latest drivers are installed, please follow the steps located at the link below to access the ink level status from your computer:
Checking Ink Status from a Windows computer
You can also check the ink status from the operation panel of the printer; to do this, please follow the steps located at the link below:
Checking Ink Status from Printer Operation Panel
Hope this helps!
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.