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ImageFormula DR-C225 "Error - Cannot Load Driver" or "Check power/data cables"

papiamento
Apprentice

Scanner is direct USB conection to MacBook Pro running Mojave 10.14.6

Scanner suddenly (about a week ago) stopped responding to scan button on unit or Scan or Scan more pages from within Capture on Touch. No operating system changes before/after not working.

 

I reinstalled the latest driver. No change. Scanner icon in menu bar is dark (active) AND Select Scanner shows the 225 selected but scanner non-responsive to either unit scan button or through ImageCapture.

 

Any clues? (yes, I've done restarts after installing the new driver.)

 

Canon's site is down due to the hack/ransomware issue - so here I am.

 

(now scanner icon in menu bar is grayed out)

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