11-17-2012 11:40 AM
I'm unable to correctly print a 4 1/4 X5 1/2" greeting card & wonder if it might be a problem with the printer settings. I have a Hallmark card program & can't find that size to print. It doesn't halp to manually enter the size. Thanks.
11-19-2012 01:04 PM
If you are using a PIXMA series printer, you would have to specify a "custom" paper size before printing. Please access the print menu from your Windows or Mac OSX computer and specify a custom paper size. You will be prompted to enter the dimensions of your paper before printing.
Also, load the paper with the 5 1/2" in side standing vertically in the rear tray of the printer.
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