02-20-2013 10:02 AM
I am not able to get my computer to recognize my printer. I replaced the ink and now it will not recognize it. I have tried using the USB cord as well as WiFI and it still will not recognize it . I Cannot Locate the users manual what should I try next.
02-20-2013 01:54 PM
Hi toogood54! It will be helpful for our Community and our Product Experts to know which Computer Operating System you're using to connect to your device. Also, any errors or other information you have would be helpful. Thank you!
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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