12-03-2023 06:02 PM
I made a mistake of uploading the wrong receipt for a Canon printer that was purchased through Amazon. Any idea how I might upload the correct receipt? I can't find a way to access / modify an established registration of a product.
Solved! Go to Solution.
12-05-2023 10:09 AM
Greetings ,
This is easy to resolve. You can view the receipt associated with a particular product registration. When you click on the product and look at its details, you can view the receipt. Here you can remove the existing receipt and upload a new one. No need to go through the registration process again 🙂
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
12-05-2023 08:40 AM
Thanks for joining the conversation, Othy! The simplest way to correct this is to delete the registration for that product and re-register it. While you'll have to re-enter the information from scratch, you'll have a second chance to submit the right receipt.
Hope this helps!
12-05-2023 10:09 AM
Greetings ,
This is easy to resolve. You can view the receipt associated with a particular product registration. When you click on the product and look at its details, you can view the receipt. Here you can remove the existing receipt and upload a new one. No need to go through the registration process again 🙂
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
12-05-2023 12:23 PM
Shadowsports: Many Thanks !!
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