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New Contributor
Posts: 2
Registered: ‎11-28-2014

Does registering my Canon products help with stolen equipment?

All my products are registered and looking to see if someone else registers the same # will it get flagged? Thx
Moderator
Posts: 1,421
Registered: ‎10-25-2012

Re: Does registering my Canon products help with stolen equipment?

Hi Skyrider08!

 

We're sorry to hear about your equipment. We strongly recommend you first contact your local police and file a report with all of the serial numbers and gear that was stolen, that way they can be on the lookout. After that, give our tech support a call so we can put an alert in our system. If anyone calls (including the police), we will know internally what's going on, and can let them know of the situation.

 

If you need your serial numbers, our technical support team can help you get them. They're at CONTACT US

 

We don't have a way (at this time) to flag serial numbers from the website; but we do, on occasion get phone calls from pawn shops, police, and good samaritans who find lost or stolen equipment. We hope your gear can be reunited with its rightful owner soon!

New Contributor
Posts: 2
Registered: ‎11-28-2014

Re: Does registering my Canon products help with stolen equipment?

Thx. Actually, the local police didn't seem too hopeful on finding. I don't believe they actually even followed up. That's just a guess though. I'll call support on Monday. Appreciate your help.
New Contributor
Posts: 1
Registered: ‎09-23-2019

Re: Does registering my Canon products help with stolen equipment?

My BRAND NEW camera was stolen; we have registered it with Canon, filed a police report and filed a claim with our insurance carrier.  But, we'd like to know if registering our equipment will prevent anyone else from registering the camera or any of our lenses.  Will Canon allow anyome else to register our products?

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