11-28-2014 01:02 PM
We're sorry to hear about your equipment. We strongly recommend you first contact your local police and file a report with all of the serial numbers and gear that was stolen, that way they can be on the lookout. After that, give our tech support a call so we can put an alert in our system. If anyone calls (including the police), we will know internally what's going on, and can let them know of the situation.
If you need your serial numbers, our technical support team can help you get them. They're at CONTACT US.
We don't have a way (at this time) to flag serial numbers from the website; but we do, on occasion get phone calls from pawn shops, police, and good samaritans who find lost or stolen equipment. We hope your gear can be reunited with its rightful owner soon!
12-07-2014 04:32 PM
09-23-2019 07:07 PM
My BRAND NEW camera was stolen; we have registered it with Canon, filed a police report and filed a claim with our insurance carrier. But, we'd like to know if registering our equipment will prevent anyone else from registering the camera or any of our lenses. Will Canon allow anyome else to register our products?