When the ribbon ran out it started printing number 9's all the way across the tape and it is still doing this even after I changed the ribbon. It prints the numbers I enter as well but fills in the line with 9's to print from edge to edge. Even when I press the paper feed, it advances, but also prints a string of number all the way across the tape.
Thanks for letting us know what Canon product you've got. The MP27D is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
12/05/2023: New firmware updates are available.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.