Canon Community

LEH · ‎10-15-2023

I am trying to register my new camera, however I need to create a new account but it will not accept any email address that I put on there, it say sit is not a valid email address (even though it is) so I can not create an account to register my camera.

shadowsports · ‎10-15-2023

Greetings,

The web services team was notified of this earlier. It appears to be working now. The invalid email error no longer displays.

~Rick
Bay Area - CA

~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

cantregister · ‎10-17-2023

As of 10/17 6:00pm PST, it's broken again. Can you ask the web team to take another look? Thanks.

cantregister · ‎10-19-2023

The warranty registration website seems to be working now, thanks.

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