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Posts: 2
Registered: ‎06-17-2015

computer wont read camera in windows 7 and 8

I have a cannon EOS D20.   My computers will not read the camera when I plug it in.  I am using on one compyter windows 7 and the other windows 8.  Pleaes help, thank you.   

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New Contributor
Posts: 2
Registered: ‎06-17-2015

Re: computer wont read camera in windows 7 and 8

Disregard

 

Not compatable with those versions of windows.  I had to change the setting on the camera.  

 

Pull up camera menu

 

*communications

*change setting to PTP.

 

View pictures through another program like Windows picture manager.  It works. 

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