11-15-2013 11:58 AM
11-15-2013 12:00 AM
Steven, and others: write a review on the camera on the page: http://www.usa.canon.com/cusa/professional/products/professional_cameras/digital_slr_cameras/eos_1d_...
Include all the good stuff about camera, but also your disappointment about lack of clean HDMI output.
12-05-2013 09:57 PM
Glad you all are talking about this. I wrote a complaint last night and got a response within a few hours, see below.
I also plan on writing a review within a day or two. I absolutely love this camera, but the dirty HDMI is killing me.
Thank you for contacting Canon product support with your request for a feature update on the EOS-1D X.
Thank you for your input. It sounds like you really do put this camera to good use, and I hope that we can add a clean HDMI output to the EOS-1D X for you. Here at Canon, we take feedback like yours very seriously, and I will make sure that your comments are submitted to our suggestion box for review by our management team. Thank you for taking the time to write to us about this, and please do not hesitate to submit other suggestions or comments in the future.
Please let us know if we can be of any further assistance with your EOS-1D X. Thank you for choosing Canon.
03-16-2014 10:03 PM - edited 03-17-2014 12:55 PM
Well that's a much better response than what was previously given, simply saying 'no'.... We, as high-end consumers don't go for 'no'....
***** But Canon, if you're listening: AT LEAST OFFER THE UPGRADE AS A PAID-FOR OPTION..... for a reasonable amonnt, I'm sure many would opt for that..... Or, allow an 'aftermarket' company to create it and sell it *****
With this done, in good faith, would also make me much more likely to go for a higher level camera (1DC, C300, C500) because it would show that Canon is 'on my side' and willing to listen to customer requests.
The January firmware update has come and gone, and no clean HDMI was included. I was quite disappointed.