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New Contributor
Posts: 1
Registered: ‎11-15-2013

Re: 1D X - Clean HDMI out

I really enjoy shooting photos and video on my 1D X. The only thing I want is clean HDMI. The 5DIII has it, why not the 1D X?

I called Canon support this morning about this issue.The woman on the other end of the line was very nice but didn't give me any information that I couldn't get online. I asked her to register a complaint and I also sent in a written request via email.

I'm not expecting my emails to change their mind but if all the 1D X owners complain than maybe Canon will get the hint! It is unacceptable to pay more than $6 and not get a feature that is available on a lower model!

GIVE US CLEAN HDMI ON THE 1D X!!!!!
Occasional Contributor
Posts: 6
Registered: ‎08-26-2013

Re: 1D X - Clean HDMI out

Steven, and others:  write a review on the camera on the page:  http://www.usa.canon.com/cusa/professional/products/professional_cameras/digital_slr_cameras/eos_1d_...

 

Include all the good stuff about camera, but also your disappointment about lack of clean HDMI output.

New Contributor
Posts: 1
Registered: ‎12-04-2013

Re: 1D X - Clean HDMI out

Glad you all are talking about this. I wrote a complaint last night and got a response within a few hours, see below.

 

I also plan on writing a review within a day or two. I absolutely love this camera, but the dirty HDMI is killing me.

 

 

Thank you for contacting Canon product support with your request for a feature update on the EOS-1D X.

Thank you for your input.  It sounds like you really do put this camera to good use, and I hope that we can add a clean HDMI output to the EOS-1D X for you.  Here at Canon, we take feedback like yours very seriously, and I will make sure that your comments are submitted to our suggestion box for review by our management team.  Thank you for taking the time to write to us about this, and please do not hesitate to submit other suggestions or comments in the future.

Please let us know if we can be of any further assistance with your EOS-1D X. Thank you for choosing Canon.

Sincerely...

 

 

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Occasional Contributor
Posts: 6
Registered: ‎08-26-2013

Re: 1D X - Clean HDMI out

[ Edited ]

Well that's a much better response than what was previously given, simply saying 'no'....   We, as high-end consumers don't go for 'no'....

 

***** But Canon, if you're listening: AT LEAST OFFER THE UPGRADE AS A PAID-FOR OPTION.....    for a reasonable amonnt, I'm sure many would opt for that.....    Or, allow an 'aftermarket' company to create it and sell it  *****

 

With this done, in good faith, would also make me much more likely to go for a higher level camera (1DC, C300, C500) because it would show that Canon is 'on my side' and willing to listen to customer requests.

 

The January firmware update has come and gone, and no clean HDMI was included.  I was quite disappointed.

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