EOS Webcam Utily doesn't pick up Camera

[syena]

I've tried this on my mac and it worked just fine.

I'm currently trying on a PC Laptop and I'm having trouble.

I've already done the usual turning wifi off and making sure EOS Utility isn't open in the task bar.

EOS Webcam Utiliy does appear as a drop down option for when I want to use the webcam, but if I select it on OBS, I just get a black screen. I don't even get the splash that says "EOS Webcam Utility", it's just a black screen.

The camera appears under Device Manager so I know the computer can recognize it.

What am I doing wrong?

[syena]

I should also add that I've already made sure that EOS Utility isn't running in Task Manager.

I have Windows 10.

Also the camera shows up just fine in the live view of EOS Utility.

the issue is just the webcam utility

[syena]

FINAL ALSO, When I connect the camera, instead of showing the live feed, it shows a black screen with a white computer logo and a battery on top.

[Waddizzle]

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@syena wrote:

FINAL ALSO, When I connect the camera, instead of showing the live feed, it shows a black screen with a white computer logo and a battery on top.

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What camera are you using?  Is it in video mode?

What is the chipset inside of your Windows 10 computer?  It works best with Intel chipsets.

[syena]

What camera are you using?  Is it in video mode?

What is the chipset inside of your Windows 10 computer?  It works best with Intel chipsets.

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Canon Rebel sl3

It is indeed in video mode

Yes it's an intel

[Carlo8]

Can I ask you if have you fix that?