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New Contributor
Posts: 3
Registered: ‎04-24-2017

Camera connect to download videos

Hi!
When I record videos I am unable to transfer them to my iPhone through camera connect. this is my firstDSLR and I could be doing something wrong. I wanted to know if there's any way to down load the videos through camera connect. If that is not possible, how do I improve the quality of the video when I email it to my self from my laptop. When it comes over it looks all grainy and gross. Any tips would be appreciated.
Moderator
Posts: 581
Registered: ‎11-20-2012

Re: Camera connect to download videos

Hi Court0706! 

Thanks for posting in the Canon Forums!

 

To have a better understanding of your issue, please let everyone know what camera model you own. That way, community will be able to assist you with suggestions appropriate for your product.


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New Contributor
Posts: 3
Registered: ‎04-24-2017

Re: Camera connect to download videos

Oh sorry! Haha I have a canon eos rebel t6
Super Contributor
Posts: 145
Registered: ‎12-03-2016

Re: Camera connect to download videos

Have you tried downloading with a card reader?

New Contributor
Posts: 3
Registered: ‎04-24-2017

Re: Camera connect to download videos

That's how I get it to the laptop. But when I send it to my phone it's all blurry.
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Super Contributor
Posts: 145
Registered: ‎12-03-2016

Re: Camera connect to download videos

It's probably sending a compressed file via email.  You can get an inexpensive card reader for your phone that will allow full resolution downloads.  I use an Apple SD to Lightning reader for my iPhone and it works fine.

 

Also note that the default resolution for the Canon app is not full resolution.  The resolution can be set from within the app.

New Contributor
Posts: 1
Registered: ‎12-22-2017

Re: Camera connect to download videos

I am having the same exact problem
New Contributor
Posts: 1
Registered: ‎03-26-2019

Re: Camera connect to download videos

so you can’t transfer videos unless you have a computer ?
New Contributor
Posts: 3
Registered: ‎10-14-2018

Re: Camera connect to download videos

Me too I have he same problem. It can transfer the photos but not the videos
Valued Contributor
Posts: 491
Registered: ‎02-13-2016

Re: Camera connect to download videos

Look at the resolution and file size for a given video clip as shot, say maybe something 5 minutes long or so. Now look at the same file after it has been transferred to your phone and compare its resolution and file size. This will tell you if the software is compressing the file to make it easier to copy to your phone and more suitable for display on your phone's screen. The smaller compressed file should still look pretty good on your phone though its quality will likely suffer if the same file were played on your monitor or an HD TV.

 

Compared to still image files, video files are humongous. I don't think a lot wireless hardware or software is really designed to handle these huge files as efficiently as a batch of smaller still image files. So to avoid the bottlenecks and slowdowns the video files get reduced in quality and file size, or with some devices they may not even attempt to transfer them at all.

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