red and white stripes

[rotomike]

My brand new Rebel T5 shows red and white stripes like a flag and does not show any image.  Is the camera a faulty one or is there a setting that needs changing? 

Mike

[rotomike]

[rotomike]

It had 10 and ended with red but i cropped it to fit in here

[Waddizzle · Accepted solution]

Now that's just not right.  That camera needs service, and soon.  Contact Canon U.S. Support at 1-800-OK-CANON.

[rotomike]

Defective camera out of box.  I ordered another one and it works fine.

Mike

[RobertTheFat]

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@rotomike wrote:

Defective camera out of box.  I ordered another one and it works fine.

Mike

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I suppose that's no surprise. In retrospect, we encouraged you to grasp at straws because we assumed that Canon's quality control, usually pretty good, was unlikely to be the problem. But with a symptom that bizarre, we probably should have told you to just send it back. Lesson learned, I guess.