09-16-2016 09:10 PM
My brand new Rebel T5 shows red and white stripes like a flag and does not show any image. Is the camera a faulty one or is there a setting that needs changing?
Mike
Solved! Go to Solution.
09-17-2016 09:44 PM
Now that's just not right. That camera needs service, and soon. Contact Canon U.S. Support at 1-800-OK-CANON.
09-16-2016 10:45 PM
Did you format the card in the camera before reying to use it?
09-17-2016 07:29 AM
I am running with no card it is used as a webcam and a computer polls the image from the cam. The same thing that I did before and i have the menu set to use shutter without card.
Mike
09-17-2016 09:12 AM
@rotomike wrote:I am running with no card it is used as a webcam and a computer polls the image from the cam. The same thing that I did before and i have the menu set to use shutter without card.
Mike
I'll guess that you're exceeding the buffer capacity of the camera. I base that on the fact that the T5 is a somewhat stripped-down camera and that since it's brand new, it can't be the camera that you used that way (i.e., without a card) successfully in the past. Try it with a (fast) card in it.
09-17-2016 09:26 AM
@RobertTheFat wrote:
@rotomike wrote:I am running with no card it is used as a webcam and a computer polls the image from the cam. The same thing that I did before and i have the menu set to use shutter without card.
Mike
I'll guess that you're exceeding the buffer capacity of the camera. I base that on the fact that the T5 is a somewhat stripped-down camera and that since it's brand new, it can't be the camera that you used that way (i.e., without a card) successfully in the past. Try it with a (fast) card in it.
Either that, or the image sensor has overheated and been damaged. The T5 is a stills camera, not a video camera.
09-17-2016 05:58 PM
i dont use it for video and takes a snapshot every 10 minutes i will try a card in it to see what happens. What type and how big can it be?
Mike
09-17-2016 06:03 PM
just tried card and still red and white stripes. did that from the get go out of box.
Mike
09-17-2016 07:02 PM
Okay, What happens if you disconnect the computer, and just simply take a normal picture?
09-17-2016 07:09 PM
09-17-2016 07:14 PM
I would ask you to pot a sample image, but it sounds like your camera's sensor may have failed. But, post a sample, anyway.
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