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error 20 on EOS Rebel SL2

brendanmcgeough
Apprentice

how do you get the camera to stop error code 20 even after turning off camera and removing and replacing battery?

6 REPLIES 6

Tronhard
Elite
Elite

Error 20 is indicative of a mechanical malfunction that has caused a disturbance or lockup that could likely be caused by the mirror, shutter, or aperture assemblies.

Assuming you are using a Canon battery, if the procedure you outlined (which is what is recommended) does not resolve the issue, then your camera will need to be serviced. 


cheers, TREVOR

"The Amount of Misery expands to fill the space available"
"All the variety, all the charm, all the beauty of life is made up of light and shadow", Leo Tolstoy;
"Skill in photography is acquired by practice and not by purchase" Percy W. Harris

how do I schedule a service on here?! ive been looking for like 2 hours now!!!

 

If you are in the US, call 1-800-OK-CANON.


cheers, TREVOR

"The Amount of Misery expands to fill the space available"
"All the variety, all the charm, all the beauty of life is made up of light and shadow", Leo Tolstoy;
"Skill in photography is acquired by practice and not by purchase" Percy W. Harris

ebiggs1
Legend
Legend

"...error code 20..."

 

Did you mention it? What Rebel do you have?  Some are out of service life. An error code 20 may be costly to fix if out of warranty, too.

EB
EOS 1DX and 1D Mk IV and less lenses then before!

its a rebel sL2 nothing special, I payed like 4-500 for the whole kit at Costco but it just started with this error 20, maybe its not even worth fixing?

ebiggs1
Legend
Legend

A Rebel SL2 should be current enough for service by Canon. Give the friendly folks at 1 (800) 652-2666 a call. They will instruct you how to get it evaluated and afterwards you can decide if it is worth it to you. If it should be out of service life there are third party service centers that can repair it. Midwest Camera is one a good one. Might be something simple you just won't know until they check it out.

You did do a full reset didn't you? You are using Canon brand batteries and charger? You have no off brand ("whole kit at Costco") accessories attached to the SL2? Off brand anythings can cause your error 20.

EB
EOS 1DX and 1D Mk IV and less lenses then before!
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