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White balance w/EOS utility

comet
Apprentice

I just started using an old Rebel XSi to do some photos at work.   I really had no familiarity with this camera or utility but figured out some basics.  I shot an 18% grey backdrop to set a manual white balance and it worked fine.  I retook the backdrop shot a couple times and reset the white balance without issue.

 

But then for some reason on a reshoot/reset it turned dark.  No matter what I try it still comes out too dark and I can't get anything to look right.  If I set the exposure level higher it sort of gets to where I need to be but every photo then is kind of washed out.   I cannot figure out what changed or why it doesn't work all of a sudden.  I didn't change lighting or the camera in any way.   Any assistance appreciated.

10 REPLIES 10

ebiggs1
Legend
Legend

"I didn't change lighting or the camera in any way."

 

It certainly sounds like something failed.  An XSi is getting along in years now as is its lens.  A sample or two or more would be great help.

EB
EOS 1DX and 1D Mk IV and less lenses then before!
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