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What type of help should i purchase from Canon

msturgeon
Apprentice

I have a 5D Mark III and fell today thereby slightly scuffing a tiny portion of the camera and the dial (metal part for settings such as Manual "M" Aperture Priority etc popped off.  

I would like to have the camera cleaned and get maintenance but would like to have the dial put back on (which I could do with glue, but would prefer relying on Canon's services); however, I am not sure which service to request since the dial piece needs to be put back on.  If you can give me some guidance as to which service, I would apprecieate it.

 

Sincerely,

 

Michael

2 REPLIES 2

ebiggs1
Legend

Call Canon and set up a C&C (clean and check). Tell them exactly what happened.  They will do the rest!

1 (800) 652-2666 will tell you what to, how to, do it.

EB
EOS 1DX and 1D Mk IV and several lenses!

shadowsports
Elite

Greetings,

Start here. 

 

Canon U.S.A., Inc. | Service & Repair

 

I am not sure if your body is still serviceable, but you will be able to determine that using the above link.

 

If Canon won't do it, try Midwest Camera Repair dot com.  They are a Canon Authorized repair facility. 

 

~Rick
Bay Area - CA
~R5C (1.0.1.1) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra
~ImageClass MF644Cdw ~Pixel6 
~6D2 (v1.1.1) retiring

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