12-19-2020 08:21 PM
I have a 5D Mark III and fell today thereby slightly scuffing a tiny portion of the camera and the dial (metal part for settings such as Manual "M" Aperture Priority etc popped off.
I would like to have the camera cleaned and get maintenance but would like to have the dial put back on (which I could do with glue, but would prefer relying on Canon's services); however, I am not sure which service to request since the dial piece needs to be put back on. If you can give me some guidance as to which service, I would apprecieate it.
Sincerely,
Michael
12-20-2020 10:13 AM - edited 12-20-2020 11:01 AM
Call Canon and set up a C&C (clean and check). Tell them exactly what happened. They will do the rest!
1 (800) 652-2666 will tell you what to, how to, do it.
12-20-2020 10:31 AM
Greetings,
Start here.
Canon U.S.A., Inc. | Service & Repair
I am not sure if your body is still serviceable, but you will be able to determine that using the above link.
If Canon won't do it, try Midwest Camera Repair dot com. They are a Canon Authorized repair facility.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.