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Unable to remove deregister camera and lens kit from account

klj27
Apprentice

I sold the camera/lens kit and need to remove it from my Canon account, but I don't see how to delete it.

3 REPLIES 3

SamanthaW
Moderator
Moderator

Hi there,

If you click on the item you're trying to un-register there's a trashcan in the top right corner of the window that pops up. I took a screenshot on my account for reference: 

SamanthaW_0-1763594772771.png

Hope this helps! 

klj27
Apprentice

Unfortunately, mine doesn’t have the trashcan available. It just shows a pencil icon to edit.

shadowsports
Legend
Legend

Greetings ,

By chance does it have a carepak that's currently registered to it?

~Rick
Bay Area - CA


~R5 C (1.0.9.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

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