03-29-2021 10:04 PM
Hello and thank you in advance for reading my question,
I am having the issue of with a new SD card I am having, I bought the t5i recently refurbished and seems in every aspect to be in perfect condition. My prolem however is that the camera is not detecting the SD Card, the SD card is the:
SanDisk 128GB Extreme PRO SDXC UHS-I Card - C10, U3, V30, 4K UHD, SD Card - SDSDXXY-128G-GN4IN
It is detected on my computer and I have tried different formats on the PC however anytime I put it back in the camera I can never format or take pictures on the camera, does anybody know why this is?
03-30-2021 12:40 AM
Just a little update it says when trying to take a picture " Cardcannot be accessed, format or change the card" then i took a flashlight looked into the sd slot and saw a piece on the bottom look twisted like
03-30-2021 06:58 AM
Sounds like the SD card slot is damaged. Call Canon to inquire about a repair.
03-30-2021 08:57 AM
@Jhette wrote:Hello and thank you in advance for reading my question,
I am having the issue of with a new SD card I am having, I bought the t5i recently refurbished and seems in every aspect to be in perfect condition. My prolem however is that the camera is not detecting the SD Card, the SD card is the:
SanDisk 128GB Extreme PRO SDXC UHS-I Card - C10, U3, V30, 4K UHD, SD Card - SDSDXXY-128G-GN4IN
It is detected on my computer and I have tried different formats on the PC however anytime I put it back in the camera I can never format or take pictures on the camera, does anybody know why this is?
You said you just purchased it.
Did it ever work or did the problem start after the camera was functioning properly?
Difference being if it never worked you should contact the seller as you were sold a defective camera.
03-30-2021 10:28 AM
"I bought the t5i recently refurbished and seems in every aspect to be in perfect condition."
Except one, the SD slot. Return it. I don't know what a used T5i sells for but I will guess somewhere in the $200 to $300 dollar range. So, be careful about getting it repaired as it can quickly become more than its worth or you can buy another working one for.
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