04-01-2016 09:09 PM
Yesterday my T5i was working perfectly. Today I pulled it out and selected video and the screen displayed a colorful static.
The whole camera froze up and I couldn't do anything on it. Once I took the battery out, I was able to turn it to still camera mode and take pictures. But when I turned to video it froze again.
I reset all the settings I could find and when I tried again this is the screen I got. The touchscreen settings still worked, but it would not display an image or actually record. I get the same colored static if I try to go to live mode in the still camera setting.
Any ideas on how to fix this?
04-02-2016 12:12 PM
I suggest that you contact Canon service.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.