Screen Shot on EOS Rebel T5

[Jshscuba]

So this may be all my fault.  I was getting reaquainted with my Canon Rebel.  This model has both the eye piece and screen.  I was switching back and forth between using the eye piece and the screen.  A white box appeared on the scree and simultaneous the shutter would not work when in screen mode.  It works fine when using the eye piece.  Is there something in the settings I can do to rectify this problem. Eliminate the box on the screen and allow photos to be taken when in screen mode?  Thanks for any help.

[kvbarkley]

Does it happen in green square mode?

Try setting the camera to itsdefaults

[jrhoffman75]

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@Jshscuba wrote:

So this may be all my fault.  I was getting reaquainted with my Canon Rebel.  This model has both the eye piece and screen.  I was switching back and forth between using the eye piece and the screen.  A white box appeared on the scree and simultaneous the shutter would not work when in screen mode.  It works fine when using the eye piece.  Is there something in the settings I can do to rectify this problem. Eliminate the box on the screen and allow photos to be taken when in screen mode?  Thanks for any help.

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Is the white box possibly the focus point indicator.  Set the box over a subject and half-press the shutter button. Does it turn green and then an image is captured?

[Jshscuba]

Thank you for the very helpful suggestion.  I appreciate the step by step method.