12-08-2013 07:06 PM
Over the summer I took my dog to the beach. It was his first time and he was very excited. A wave came at him and he yanked me into the water. My camera fell in with me. I ended up having to get a new camera (body only), but now I am having trouble with my lens. It won't focus automatically and I sometimes have to turn it.
Is it repairable or do I have to get a new lens?
I have an EOS Rebel T3i
Thanks for your help.
Diane in California
12-08-2013 08:21 PM
The T3i and it's kit lens are not weather sealed from water spray or dust -- so take reasonable precautions when bringing it along to the beach (Canon's does have bodies and lenses which are weather sealed, but the Rebel series doesn't include it.)
It may be repairable but Canon would probably have to evaluate it (you'd probably have to send it in -- they can't know why it's not working without getting into it.)
Depending on the lens and the extent of necessary repairs, it may be less expensive to buy a new lens. If this is the EF-S 18-55mm f/3.5-5.6 IS II kit lens that comes with a T3i when purchased as a body/lens kit, then the new EF-S 18-55mm f/3.5-5.6 IS STM lens is a nice upgrade over the original.
If you are trying to keep costs low, check Canon's "refurb" section of their online store. You can find it here: http://shop.usa.canon.com/shop/en/catalog/lenses-flashes/refurbished-lenses
Note that the inventory of Canon's refurb store changes all the time -- the lens you want may not be available. You can also check used prices... some well-known retailers sell used gear and check-out the condition of the gear and provide a fair "grade" of it's condition in their description so you have an idea if the lens looks new, lightly used... or really beat up (I think they even have a grade which says it's non-working and useful for 'parts only').
12-09-2013 11:54 AM - edited 12-09-2013 11:55 AM
Thank you @TCampbell and @ebiggs1 for your quck response. I was afraid I would have to purchase a new lens. It was such a quick fall - I wasn't down that long, but I guess long enough.
Thanks again.
Diane
12-09-2013 09:34 AM - edited 12-09-2013 09:35 AM
Diane I am afraid you are in for bad news. Even expensive lenses can cost more to repair when dunked in salt water than a replacement. If it is the kit lens you have I would suspect this will be your circumstance.
It is also possible some contaminate transfer from it to your new camera could happen.
Water is bad for a lens but salt water is a disaster.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.