Red focal points no longer showing in viewfinder

[bsdmom44]

Hi everyone!

Love my T3i! I've had it almost 3 years now. In the past 3 months, I no longer see the red focal point indicators through the eye view finder. Did I mistakenly turn this off? If so, how do I turn it back on? It happens with every lens.

Thanks!

[jrhoffman75]

Are you in AI Servo mode?

[bsdmom44]

Rarely. I'm in One Shot mode the majority of the time.

[jrhoffman75]

Is it possible there is just one showing? Have you tried pressing the focus point selector button?

I don't see any obvious way of turning of all the points on my T4i.

[bsdmom44]

Yes, I've made sure to checl the focus point select and have it on auto. Scratching my head on this one!

[jrhoffman75]

So you see the red points light up when you press the AF select button but they don't when you press the shutter button?

[bsdmom44]

I don't see them at all.

[jrhoffman75]

Try removing battery, power on camera and let it sit for several hours without battery.

[bsdmom44]

Trying this now. Will let you know how it goes.

To the other questions:

- works fine in all modes (I shoot in M all the time)

- other indicators in the viewfinder are working fine

- AF is on all the lenses

[jrhoffman75]

If that doesn't work call the Canon support line. I have found them very helpful.