01-15-2020 01:04 PM
While shooting video recently, the image started going black momentarily, then fading back in. This happened several times while recording a series of songs for a musician friend during a concert. I had hoped it was just a screen issue, but it recorded the video that way. Has anyone else experienced this issue? Any suggestions? Thanks.
01-15-2020 01:13 PM
Did you get any temperature warning?
Did someone fire a bright light into the camera that might have caused it to temporarily underexpose?
Hopefully it is not a bad sensor.
01-15-2020 01:19 PM
No temperature warning. Maybe the stage lights caused it to underexpose, though I've shot videos at concerts many times before without issue.
01-15-2020 02:01 PM
Should be obvious in the video if something appeared to over expose it.
01-15-2020 02:10 PM
Thanks for the feedback. I'll go back and look and see if there any obvious triggers.
01-16-2020 02:08 PM
It sounds like you're shooting your video in Auto Exposure mode. If that's the case, have you made any changes to the camera's metering mode? Say from Average to Evaluative or Spot Metering mode?
Maybe try shooting some video in Manual Exposure mode and see if that alleviates the problem.
01-16-2020 02:17 PM
Thanks for all the suggestions, folks. I went back and checked the video, and the blackouts do seem to correspond to stage backlights hitting the lens. I'll switch to manual exposure next time I'm in a situation like that.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 188.8.131.52
PowerShot SX420 IS - Version 184.108.40.206
PowerShot 620 HS - Version 220.127.116.11
PowerShot SX720 HS - Version 18.104.22.168
PowerShot G1X Mark III - Version 22.214.171.124
PowerShot G7X Mark II - Version 126.96.36.199
PowerShot G9X Mark II - Version 188.8.131.52
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.