07-20-2020 06:59 PM - edited 07-20-2020 07:01 PM
Hello, all of a sudden my Canon RP touch screen has become unresponsive. I can't control the focus points (that feature is on in the menu), and I can't even tap on-screen buttons such as Q.
UNLESS, I flip the screen out and rotate it 180 degrees (still rear facing, but outside of the body). In that position, everything works fine. If I rotate it back (front-facing), or put it back into the body (rear-facing) it no longer works. Sounds to me like a connection problem in the screen articulation, but I figured I would check in case anybody has some bright ideas. Thanks.
Solved! Go to Solution.
07-22-2020 10:55 AM
Canon support says it's probably a loose connection between the LCD and the mainboard.
Sending it in for repair. $350, ouch!!
07-22-2020 10:55 AM
Canon support says it's probably a loose connection between the LCD and the mainboard.
Sending it in for repair. $350, ouch!!
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.