R6 Quick control dial stopped working

[heatherannphoto]

I’m not sure if it was a fluke after a firmware update but I did one a week or so ago and my quick control dial started to act up.  

I use it to scroll through images during quick reviews and it was freezing.  Now today it no longer works at all.  I can’t use it to scroll through images quickly or use it to scroll through things in the menu.  It completely quit.

Anyone experience this before?

[Tronhard]

Hi Heather and welcome to the forum:
Despite the timing with the update, I would suspect, given the gradual degradation you report, that this is a mechanical issue - perhaps some dirt has got in there or there is a loose connection.  Has the camera been in any kind of hostile (e.g. dusty) environment, or got bumped?

[heatherannphoto]

Thank you.  Been here awhile but usually have no issues.

But nope, no issue anywhere that could have caused it.  I just realized tonight now that it’s completely not working that I can no longer change my aperature which STINKS!  I can change it via the screen, but what a bummer.