Showing results for 
Show  only  | Search instead for 
Did you mean: 

R5 4k video stuck pixels


Recorded July 4th fireworks recently near my house for first time on my R5 and noticed 2 things, noise and multiple stuck pixels.  I know I can fix the noise by bumping up the noise reduction setting in high ISO but the stuck pixels was a surprise as I didn't use my R5 much due this past year and still has low shutter count (5k in 16 months).

4K, 30 fps, IPB-lite, standard noise reduction, auto iso, Av priority mode

test recording with lens cap on with similar settings, 2 noticeable blue stuck pixels in upper middle/left, few red pixels, and few very faint white pixels.

I emailed Canon support and they can map out the sensor via canon maintenance service but since i'm out of warranty by few months, debating if it's worth it as I rarely shoot low light, high iso video often.  I can also map out the hot pixels in post via Davinci resolve pretty easily too as my video editing requirements are simple.  Pictures/videos with decent lighting are perfect with no issues.

That said, I tried something else after updating to 1.6 firmware (firmware upgrade didn't fix issue either as expected).  I recorded in both 8k and 4k HQ and the stuck pixels disappeared completely.  I even shot 8k raw with NR off and couldn't see any stuck pixels.

At this point I have working solutions that doesn't require sending my body in but still curious why the stuck pixels are only visible when using 4k and not in 4k HQ/8K.  Having the 1.6 firmware and ability to turn on the "auto pwr off temp." to high give me back the ability to record 29.59 in 4K HQ when needed.

stuck pixels visible, especially the 2 blue ones top/middle:

4k, 30fps, NR (any setting but faint ones disappears with high), any recording format (all-i, ipb, ipb-lite), auto iso, av priority

stuck pixels disappear:

4k HQ, 8k, NR (any setting), recording format (any), auto iso, av priority




Heat the sensor and do the lens cap/clean sensor method.

sorry, forgot to add that, already tried that 4-5 times.  It did help lessen the red stuck pixel intensity and few of the white ones disappeared but made no difference with the blue stuck pixels.


I suppose you have them also when shooting raw? Upload some raw samples and I can inspect the bayer pattern before demosaicing. Or you can do it yourself with darktable, RawTherapee or ART.

11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
10/14/2022: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
09/19/2022: New firmware version is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!