cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

EOS R - Video record button jammed in

Thore
Apprentice

Hey,

I have an urgent problem because my red video record button on my EOS R got stuck.

It moves a little still but doesn’t come up in its normal position. Now when I turn the camera on  my camera instantly starts recording with no way to stop.

I am desperate for an easy fix because I am in Vietnam right now. 

Any Advice would be appreciated because there is almost no information online. 

Thanks in advance 

Thore

#eosr 

1 ACCEPTED SOLUTION

p4pictures
Mentor
Mentor

My suggestion is to take the card out - stopping the camera recording.

Then see if you can access the camera menu, and the custom buttons. There you should be able to change the record button so that its function is OFF. The key will be if the camera allows you to access the menu while the button is forced down, I don't have an EOS R but it worked when I tried with EOS R6. 


Brian - Canon specialist trainer, author and photographer
https://www.p4pictures.com

View solution in original post

5 REPLIES 5

shadowsports
Legend
Legend

Greetings ,

This sounds like a horrible situation and I'm sorry to hear about it. Try the corner of a business card and see if you can gently work it around the button to bring it up and / or out a bit.  Only suggestion I have, good luck.

 

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

p4pictures
Mentor
Mentor

My suggestion is to take the card out - stopping the camera recording.

Then see if you can access the camera menu, and the custom buttons. There you should be able to change the record button so that its function is OFF. The key will be if the camera allows you to access the menu while the button is forced down, I don't have an EOS R but it worked when I tried with EOS R6. 


Brian - Canon specialist trainer, author and photographer
https://www.p4pictures.com

Thore
Apprentice

Thank you, a combination of the two did the trick. Worked my way around the settings changed it and then had the idea of holding the camera upside down while using a toothpick to I got it free. The Settings I changed back but I’m glad to be able to take pictures again. 
Thank you both and have a nice day.

Thore

shadowsports
Legend
Legend

Brian,

Great thinking!!!  Cheers to you.

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Thank you Rick, it seems our dual approach has worked well in this case


Brian - Canon specialist trainer, author and photographer
https://www.p4pictures.com
National Parks Week Sweepstakes style=

Enter for a chance to win!

April 20th-28th
Announcements