10-11-2023 01:53 PM
I have 2- AD400 Goddox strobe lights and an XPro transmitter that came with the strobes. I have a Canon Mark lV and can not get the camera to work with the strobes or the transmitter. I have contacted Goddox about the strobes, but the camera settings on my Mark lV seem to be off for some reason and I don't know what I changed in the settings to cause the camera to not work with the strobes. Can someone help me set up the right function setting so the strobes fire? Do I need to do a firmware update? Thank you:)
10-11-2023 06:12 PM
What is the complete and full model number of your camera, please?
Thansk, ahead of time.
10-11-2023 06:40 PM
I recommend that you reset the camera back to its factory defaults. Mount the transmitter on the shoe and turn it on before you turn on the camera.
10-13-2023 01:29 PM
I was able to figure it out with the help of B & H photo. Thank you.
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