Printing Problem with Canon Pixma MX922

[Pedro]

When the print dialogue appears

there is a small triangle with a exclamation mark inside, on the left of

"Canon MX920 series-2"  

the preset is "default settings"

copies: 1

pages : all        -(and I've tried all the other options)

then I press print

a box that says "canon mx920 series-2 - 1 job" appears

and  it starts printing

but the paper comes out with only like 30% of the picture

support code : 306 A communication error has occurred.Make sure that the printer is plugged in,powered-on,and properly connected to your computer.Then try printing again.

I have all these things done already,and i've tried printing lost of times,sometimes the paper comes with 20% or 30% of 40% ,but it never comes out with the full picture on it

please help 

[Ramona]

Hi Pedro,

How far away is your printer from your wireless access pont?  If you move the printer closer, are you able to receive a full page printout?

If this is a time-sensitive matter, additional support options are available at Contact Us.

[ebiggs1]

Pedro it does sound like something is interrupting your signal. Are you messing around with the camera while it is sending?

I have found, or at least my son has, that if you sit the camera on a table right next to the printer, it works best. It really isn't designed to go through walls or from the other side of the house or apartment.

[jgordon78]

I am experiencing the same issue but my laptop was sitting on top of the scanning cover as I was printing and the access point is next to the printer. Can't get any closer than that.