Pairing a canon EOS 1300D to a laptop computer

[benbotto]

Hi, I am attempting to conect my dslr EOS 1300d to my laptop. I have pluged the camera into the comp., gone into EOS utility, clicked on utility launcher, the conect box comes up, I then click on pairing and when the next box comes up, with camera model, mac, IP address, the conect botton is greyed out. Can any one advise please?  

[kvbarkley]

If you turned WiFi off in the camera, then I don't know. You either need to try another camera or another computer. USB cables can go bad, so I would try another one.

All my cameras work on all my computers, though I don't use EOS Utility.

[axepilot]

I encountered this same problem the first day I got my T6. The problem was the WiFi - I had to turn it off. It linked right up after I turned the WiFi off. 

Not clear from the posts here if you tried this. 

[benbotto]

Thank's Kv, I will try another cable.

Kind regards

Trev B

[benbotto]

Hi, Axepilot, I have tried so many things with this problem and I am reasonably sure I have tried what you are suggesting, However: I will check and see if the wi fi is on or off. Thank you for your input.

Kind regards

Trev B.