05-19-2014 01:09 PM
I just bought the new Canon Rebel T5 1200D and my MacbookPro isn't recognizing the camera in the EOS Utility when I connect it using the USB cable the camera came with. I have the OS X Mavericks 10.9.2. When I go to System Pref>Hardware>USB it is showing up that it's recognized though, under the USB Hi-Speed. What do I need to do to get it to recognize the camera in the EOS Utility so I can see my photos?
05-19-2014 01:53 PM
Just aguess, but are you using the latest version of EOS Utility?
05-19-2014 03:23 PM
The version I have is 2.13.20, is that the newest?
05-19-2014 03:49 PM
No, you need this:
05-19-2014 03:52 PM
That worked, thank you so much! I didn't even think of EOS Utility being updated, lol.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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