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New T5 1200D isn't recognized on my MacbookPro

brittini
Apprentice

I just bought the new Canon Rebel T5 1200D and my MacbookPro isn't recognizing the camera in the EOS Utility when I connect it using the USB cable the camera came with. I have the OS X Mavericks 10.9.2. When I go to System Pref>Hardware>USB it is showing up that it's recognized though, under the USB Hi-Speed. What do I need to do to get it to recognize the camera in the EOS Utility so I can see my photos?

4 REPLIES 4

jrhoffman75
Legend
Legend

Just aguess, but are you using the latest version of EOS Utility?

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

The version I have is 2.13.20, is that the newest?

No, you need this:

 

http://www.usa.canon.com/cusa/support/consumer/eos_slr_camera_systems/eos_digital_slr_cameras/eos_re...

 

 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

That worked, thank you so much! I didn't even think of EOS Utility being updated, lol.

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