10-15-2024 02:28 PM
I have noticed the appearance of vertical green lines across the images, which, after some research, I believe is related to a fault in the sensor. As this issue is affecting the quality of the images and my ability to use the camera, I would like to replace the ccd sensor.
Can anyone please tell me what will be the cost to replace the sensor?
Thanks
Shuvo
Solved! Go to Solution.
10-16-2024 02:00 PM
Open a repair request as the other stated. You will get an estimate when this is complete. Canon will need to inspect the camera and get approval before any repairs are performed.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
10-15-2024 02:44 PM
Are you sure its not the memory card causing the problem. A faulty memory card can appear to be a bad image sensor. Also cameras haven't used a CCD sensor for years I mean back to the original EOS-1D camera.
10-15-2024 09:22 PM
Thanks for your response. I checked and It's not the card issue. Sorry it's will be CMOS sensor.
The sensors pixel is damaged and need to replace.
Thanks again.
10-16-2024 01:06 PM
How did you check in Live view?
10-16-2024 01:12 PM
Go to Canon's website and set up a service ticket.
Laser damage?
Rodger
10-16-2024 01:19 PM
It's most probably laser damage...... 😞
10-16-2024 02:00 PM
Open a repair request as the other stated. You will get an estimate when this is complete. Canon will need to inspect the camera and get approval before any repairs are performed.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
10-16-2024 02:10 PM
Thank you so much for your kind response.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.