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My connection from my T6i fails after I select the Camera on the phone. Every time.

NannyCam
Apprentice

I keep following the recommended steps to connect my new Canon Rebel T6i to my iPhone 6.  I have downloaded the Canon Connect app.  I have named my device JanCam.  Yet, when the camera comes up on the phone and I am told to "operate the camera to establish a connection" it doesn't work and then just tells me The camera is not connected.  The WIFI also keeps defaulting back to my home wifi.  Puzzled.

1 REPLY 1

Waddizzle
Legend
Legend

Sounds like the camera is confused.  Try clearing all settings [this is done in two steps, in two different places in the menus] in your camera and/or temporarily turning off you home Wi-Fi access point(s).

 

[EDIT]  Try this link.  Enter your camera's model number, followed by a space, then wait for the menu.

 

https://www.usa.canon.com/internet/portal/us/home/support/self-help-center/wireless-help/

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