07-15-2016 11:27 AM
I keep following the recommended steps to connect my new Canon Rebel T6i to my iPhone 6. I have downloaded the Canon Connect app. I have named my device JanCam. Yet, when the camera comes up on the phone and I am told to "operate the camera to establish a connection" it doesn't work and then just tells me The camera is not connected. The WIFI also keeps defaulting back to my home wifi. Puzzled.
07-15-2016 03:59 PM - edited 07-15-2016 04:12 PM
Sounds like the camera is confused. Try clearing all settings [this is done in two steps, in two different places in the menus] in your camera and/or temporarily turning off you home Wi-Fi access point(s).
[EDIT] Try this link. Enter your camera's model number, followed by a space, then wait for the menu.
https://www.usa.canon.com/internet/portal/us/home/support/self-help-center/wireless-help/
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