11-30-2014 10:52 PM
I have checked that all doors are latched and that no door sensor is stuck. I also cannot access the camera via USB as my computer does not "see" that anything is plugged in. Thus, I cannot try to install any new firmware.
12-01-2014 09:32 AM
Call Canon Service for a repair form.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.