cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My EOS 5D is making stuttering noise when I try to take a picture.

rm
Apprentice

Can anyone tell me if I need a new battery.  MY camera makes a stuttering sound and freezes when I try to take a picture.

3 REPLIES 3

Mykolas
Authority

Hi rm!

 

Welcome to the Canon Forum.

 

This does not sound like an issue with the battery.  However, try removing the battery from the camera for about 10 minutes or so, then reinstall it and try shooting again.

 

 1.  Do you have the original EOS 5D or a newer version, like the EOS 5D Mark III?

 

 2.  How long have you had this camera?

 

If this is a time sensitive-matter, additional support options are available at Contact Us.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

ebiggs1
Legend

Is there a local repair shop that you can take it too?  They can quicky tell you if the battery at fault.  Plus take your charger also.  It might be it's fault and a new battery won't help.

EB
EOS 1DX and 1D Mk IV and several lenses!

It ended up not being the battery or the camera.  It was actually the lens. It kept searching to focus.  Waiting to see how much it will cost to fix.

Thank you for your input.

RM

Announcements
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
10/14/2022: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
09/19/2022: New firmware version 1.0.4.1 is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!