05-22-2014 10:47 AM
06-27-2014 05:51 PM
Hello dassad,
In order to troubleshoot this issue, we would need more information surrounding it. For example, tell us what memory card do you use in the camera. Or, if you have used another one. Let us know how long into recording does the recording stop.
If this is an urgent technical support matter, feel free to contact us through our Service and Support web site.
06-28-2014 09:48 AM
It will at 4GB file size or 29 mins or it got too hot.
That is just the way it is.
06-30-2014 11:36 AM
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
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EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
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EOS R5 Mark II - Version 1.0.2
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