MacBook Pro is no longer detecting EOS Rebel T7i after macOS Sonoma v14 update. Prior to the update.

[ftoor]

Hello, 

I have read on other posts that this has been happening for a few months. The last post on there was December 2023. It's not March 2024 and I don't see an update for the T7i Utility software. I see one for the webcam. Is there a timeline for the Utility software update because I bluetooth my videos from the camera to my iphone and then to my desktop and it's time consuming. 

[jrhoffman75]

Have you checked in the System Settings to verify that you have authorized the USB connection for your camera?

[ftoor]

I did not know that. I went online and that exists for Mac based CPU where you have to give permission for new accessories. I have an intel based so I don't have that option. But my request should not be that complicated. I want an updated utility software which has been update with new OS updates and don't know why this is taking so long. 

[jrhoffman75]

Just go to the macOS13 page. It works for macOS 14. 

[ftoor]

Thank you but Sonoma is OS 14.

[jrhoffman75]

I know. Did you read the post? The app is updated for macOS 14. 

[ftoor]

All I see is the screen shot and it's not clickable. Can you post the URL? I did find the software that is in the screen shot and I don't see anywhere that is compatible for OS14

I only see OS13, OS12 and OS11.4 

And if you look in Canon USA for downloads for OS 14 - only the webcam software shows up. See attached screen shots. 

[jrhoffman75]

I downloaded that app version and it works on my MacBook with macOS 14. 

Try it and see if it works for you.