03-01-2024 06:49 PM
Hello,
I have read on other posts that this has been happening for a few months. The last post on there was December 2023. It's not March 2024 and I don't see an update for the T7i Utility software. I see one for the webcam. Is there a timeline for the Utility software update because I bluetooth my videos from the camera to my iphone and then to my desktop and it's time consuming.
03-02-2024 08:22 AM
Have you checked in the System Settings to verify that you have authorized the USB connection for your camera?
03-03-2024 04:12 PM
I did not know that. I went online and that exists for Mac based CPU where you have to give permission for new accessories. I have an intel based so I don't have that option. But my request should not be that complicated. I want an updated utility software which has been update with new OS updates and don't know why this is taking so long.
03-03-2024 04:16 PM - edited 03-03-2024 05:31 PM
Just go to the macOS13 page. It works for macOS 14.
03-03-2024 04:42 PM
Thank you but Sonoma is OS 14.
03-03-2024 04:43 PM
I know. Did you read the post? The app is updated for macOS 14.
03-03-2024 05:27 PM
All I see is the screen shot and it's not clickable. Can you post the URL? I did find the software that is in the screen shot and I don't see anywhere that is compatible for OS14
I only see OS13, OS12 and OS11.4
And if you look in Canon USA for downloads for OS 14 - only the webcam software shows up. See attached screen shots.
03-03-2024 05:30 PM
I downloaded that app version and it works on my MacBook with macOS 14.
Try it and see if it works for you.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
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