MAC not recognizing EOS Rebel

[stephiesphoto]

I have a new Mac desktop (OS X Yosemite v10.10.3) and it won't recognize my EOS Rebel XTi.  I went to the XTi page, which says that I don't need a driver.  Tried to download the EOS Utility, however, I this computer does not have a CD drive.  What can I download over the web to get my camera to work with my computer?

[jrhoffman75]

Try downloading disk software from here:

http://www.usa.canon.com/cusa/support/consumer/eos_slr_camera_systems/eos_digital_slr_cameras/eos_7d...

[stephiesphoto]

I get the same issue:

The software to be updated could not be found.

Insert the CD-ROM that came with your Canon product containing the following software ....

I don't have a CD-ROM drive on my computer anymore.  So how can I get this software?

[jrhoffman75]

Download the CD image from the link I posted above v

[stephiesphoto]

Clicked on the wrong link.  Found the right one.  Thanks!  🙂

[stephiesphoto]

Ok, still having issues.  The software is now loaded up, but my computer (after a restart) still doesn't recognize my camera.  It's connected through the USB port and I turned my camera on.  In that past, that was all I needed to do.  I opened up the EOS Utility, and it cannot find my camera.  Nor can I find over wi-fi, because my camera doesn't have wi-fi capability.  What options do I have?

[jrhoffman75]

Do you have a little EOS Utility icon on your menu bar?

Right click and select option to connect to camera.

That works for me; don't have XTi though.

If that doesn't work you can call Csnon directly.

[stephiesphoto]

Thanks.  I'll give Canon a call.  It's not working.  Appreciate your help!

[TCampbell]

Check the camera menu. I think you can put that camera in either "normal" mode vs. something called "PTP" (picture transfer protocol). It may just be that the camera is in the wrong mode.