01-27-2019 12:06 PM
01-27-2019 02:37 PM
@Jgsneto wrote:
I Just bought my Canon M50 from B and C cameras Las Vegas, after 3 weeks and just 300 shots, the camera is not turning on. I was taking shone shots in the morning, suddenly appears some lines in screen and then the camera turns off.
I am not familiar with that vendor. Maybe you have a defective camera. That does not sound like operator error to me.
I suggest you contact them about their return policy, to see about an exchange. If they will not exchange it, then contact Canon Support about warranty service.
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.