Locked photos
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-06-2020 04:30 PM
On my mac my photos started to download in locked position. I checked my sim card and that wasn't locked. I check ,y mac info and thats not locked but when you transfer a photo to shutterfly or my phone they are black. So I have to open my photo and unclick the lock button. I take photos at my boys football and hockey games and it ery frustrating when I have to open 300 photos and save as a copy. I had my mac cleaned and they did a back up and its still doing the same thing. Can you help
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-07-2020 06:01 PM
my bad it was iphotos its now photos
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-07-2020 10:23 PM
I think you need a new plug-in from shutterfly. I just tried it with Mail - I don't normally use the share - and it worked fine.
Is your library located on an external drive?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-08-2020 11:37 AM
I will try that, How would I know if my library is locked. Can you explain how I would check
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-08-2020 11:59 AM - edited 01-08-2020 12:01 PM
Click on the library and use file->get Info.
2 other common troubleshooting techinques:
Start up the computer in safe mode, does it happen then?
https://support.apple.com/en-us/HT201262
Create a new user account and a new Photos Library. Import a few images. Does the problem still happen?
I don't know that I can troubleshoot this remotely, you might need to take it to the Genius Bar at the Apple Store.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-08-2020 12:46 PM
Thank you, We tried apple they had my computer for a week and claimed there was no issue. I will try your idea. Thnak you so much for all your help
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-09-2020 06:22 PM
I tired everything and spent two hours with apple and they can't solve it either. going to try and bring my camera to a photo store and see if its my camera.
Thank you for trying
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-07-2020 12:13 PM
Two things to try on the camera:
1. after you have shot a bunch of images, try to unlock them all:
2. Reformat the card in the camera.
- « Previous
-
- 1
- 2
- Next »