It seems like such bad form for a technical support person to be continually asking the same questions over and over. Then when you get transferred to the next person in the chain, they ask the same questions over and over. My answers stay the same, over and over, although they get shortened a bit once I've pronounced them or typed them for the ninth time.
I wonder if they keep asking because they forgot the first answer, or maybe they are just hoping for a different answer.
Canon does not seem to have that problem. Thank Heavens.
