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I keep getting an error 05 code on my t31 and turning the camera off and back on does not work.


I keep getting an error code 05 when I try to use certain modes on my Rebel T3i.  It seems as though my auto flash is stuck.  Is this a common complaint....and if so.....what is the answer to deal with this issue.  I have followed the instructions of turning the camera off and back no avail.  HELP!!


Product Expert
Product Expert

Hi Hydra171,

The Error 5 error code indicates a malfunction in the popup flash mechanism.


If this is not cleared by turning the camera off, then on, your camera will require service to correct this issue.


You may set up the repair for your camera here.

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I've gotten a number of error 5's myself but it was a simple case of bumping the flash pop up button while the camera was in such a position as to prevent the flash from popping up.  (it was tucked into my jacket)  Are you having the issue while the pop up flash is clear from obstructions?