03-25-2016 02:39 PM
Ive had my rebel t5 for just over a month, and I cant view any of my photos on my computer. ive tried reformatting my sd, ive opened a brand new sd, ive used a cable and tried an sd reader. I can see the photos on my camera, but when i try to open them on my computer it says the photos are damaged.
03-25-2016 03:41 PM
What type of computer are you trying to use?
Have you installed the Canon EOS Utility software, which is used to download files to a computer, and set the time?
Have you properly formatted the card prior to use?
Does your card meet the card specifications for the camera?
Have you tried a new card?
03-25-2016 07:48 PM
It's possible that the camera has been set to shoot in RAW only, which means you need the proper software to see, & process them into jpg's. That software (Canon's version) is on the disc that came with your camera & it's DPP (Digital Photo Professional). If you're using a PC another program that can open them is the free download of Picasa but it's not a very good program to use for converting them to jpg's even though it can do it.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.