How do I link my EOS 7D to my computer?

[hikeray2]

When I try to use open remote camera control I get a message saying "out of memory" This is the first time I have tried this. Any ideas?

[jrhoffman75]

We need more info. What operating system? What software?

[TCampbell]

Are you using Canon EOS Utility or are you using something else to control the camera?  Also, how much memory does your computer have?

[hikeray2]

MAC OSX Yosemite and EOS Utility

[hikeray2]

EOS Utility and Mac Book Pro with 8GB memory

[jrhoffman75]

Lets try this.

1. be sure you are using a Canon USB cable or one that you know is a data cable

2. plug in camera and turn on

3. open Image Capture in Applications folder

4. is the camera recognized? If not, does the computer recognize a card reader or other devices plugged into a USB port? If not, see here: http://www.pntbrother.com/macbook-pro-usb-ports-not-working-reading-solution/

5. in the Applications folder you should have a folder labeled EOS Utility

6. in that folder you should have an application EOS Utility and a folder EU2

7. open the EU2 folder and run EOS Utility 2. That will give you the windows to control the camera via EU.

Report back with any results.

[hikeray2]

Steps 1,2, and 3 are good.

Step 4 The camera is not recognized, but other devices are. The camera is recognized in Lightroom 3.

Step 5 In application folder I have a Canon Utility folder which contains EOS Utility, Image Browser etc.

Step 6 I have no EU2 folder, but I do have WFT E1 through E5 folder which will not open. I get a pop up that says "Utility quit     

            unexpectedly."

I can open EOS Utility and Camera Control, but when I open Camera Settings/Remote Shooting I get a pop up that says "Out of Memory." I  have an empty 8GB card in the camera.

Thank you for your interest and help in this as I am completely stumped.

Ray

[jrhoffman75]

Try this.

http://community.usa.canon.com/t5/EOS/eos-utility-error-out-of-memory/td-p/14131