Help! My Canon EOS 90D randomly freezes

[GeeBabe]

Help! My Canon EOS 90D randomly freezes, the only way I can get the camera going again is to take the battery out and re insert. Anyone else have this problem? Or know what the issue is? It seems to be getting worse over time.

Thanks

Gee

[ebiggs1]

You need to call Canon it needs service. 1 (800) 652-2666

[deebatman316]

Are you using any 3rd party items ie lens, speedlite or a battery. If so remove them and try it again. From the factory.

-Demetrius

40D, 5D IV, EF 16-35mm F/2.8L III, EF 24-70mm F/2.8L II, EF 28-135mm F/3.5-5.6 IS USM, EF 50 F/1.8 STM

430EX III-RT, 600EX II-RT

[Waddizzle]

How are you using the camera just before it locks up?

There are four possibilities.

1. Bad lens
2. Bad battery
3. Bad memory card
4. Bad camera.

You can test the first three yourself by using a different lens, battery, or memory card.  A bad battery is probably the least likely cause.  Try removing the memory card and lens, and see if it locks up.

[GeeBabe]

Canon lens, Canon battery, Brand new memory card.

I thought the EOS 90D was supposed to be a good camera?! hmm

[GeeBabe]

I'm in the UK - but will probably have to take it in - thanks 

[deebatman316]

Are you using full size SD cards. Micro SD cards can cause the camera to lockup. Do you have another lens and battery to test.

-Demetrius

40D, 5D IV, EF 16-35mm F/2.8L III, EF 24-70mm F/2.8L II, EF 28-135mm F/3.5-5.6 IS USM, EF 50 F/1.8 STM

430EX III-RT, 600EX II-RT

[ebiggs1]

"I thought the EOS 90D was supposed to be a good camera?"

It is! 🙂 One of Canon's best, if not the best, crop sensor DSLR camera.

[GeeBabe]

Full size memory card - thanks for your reply

[ebiggs1]

GeeBabe any thing can fail at any time. It's just the way it is or maybe the luck of the draw. We hope it won't but it happens and that's why there are so many repair shops around town.