07-18-2017 05:32 PM
My camera is very well used and is now getting the diagonial line across every picture. Help...
Solved! Go to Solution.
07-19-2017 05:47 AM
Definitely a detached shutter blade. Take the lens off look into the camera at the sensor and with the shutter set to B, press & hold the shutter button, you will see the blade laying across the sensor although it may not happen every time.
The shutter cannot be repaired it can only be replaced, I'm sorry to say but it won't be cheap.
07-18-2017 05:33 PM
07-19-2017 05:47 AM
Definitely a detached shutter blade. Take the lens off look into the camera at the sensor and with the shutter set to B, press & hold the shutter button, you will see the blade laying across the sensor although it may not happen every time.
The shutter cannot be repaired it can only be replaced, I'm sorry to say but it won't be cheap.
07-18-2017 05:43 PM
Probably a bad shutter. It will need to be replaced.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.